What if the dispute involves multiple vendors or integration partners?
Mediation can accommodate multiple stakeholders. Collaborative, multi-party sessions often help solve interoperability or implementation conflicts that are impossible to resolve through bilateral negotiation.
Can remote mediation sessions be used for technology disputes?
Yes. Most technology mediations can be conducted remotely via secure videoconferencing, enabling parties, developers, engineers, and counsel to participate from anywhere. While we accommodate remote mediation, we strongly suggest in-person mediation.
Does mediation work if the parties’ relationship has deteriorated?
Yes. Many technology disputes involve strained relationships. Mediation provides a neutral space to reset communication, focus on underlying interests, and explore alternatives—whether the parties intend to continue or unwind their business relationship.
How does mediation compare to litigation for technology disputes?
Litigation is often slow, expensive, and often ill-suited to technically dense issues. Mediation allows for faster, flexible, business-driven solutions. Parties maintain control over outcomes rather than relying on a court unfamiliar with software development processes.
Can mediation address software ownership or licensing disagreements?
Absolutely. Mediation is ideal for resolving disputes about ownership of code, licensing scope, integration rights, or whether open-source components were used properly. A mediator can help the parties clarify rights and negotiate modifications to existing agreements.
Is mediation confidential?
Yes. Mediation is private and confidential, which protects proprietary information, source code, architecture, pricing terms, roadmaps, and other sensitive data. Confidentiality makes mediation far safer than litigation for disputes involving IP or trade secrets.
How does mediation help resolve software development disputes?
Mediation helps the parties review development history, change requests, communication breakdowns, milestone expectations, and contractual obligations. This allows both sides to identify the source of misalignment and explore practical options for completing the project or restructuring the relationship.
What types of technology disputes are best suited for mediation?
Mediation is ideal for disputes involving software development, SaaS performance, licensing disagreements, implementation failures, API access issues, code ownership, and integration conflicts. Any matter involving both technical complexity and business impact benefits from a structured, neutral process.
Where do I park?
You’ll find plenty of convenient parking right outside The Gild at 8150 N. Central Expressway in Dallas. We’re on the 10th floor.